In 2012, Vogue UK announced that Selfridges had been deemed the Best Department Store in the World for the second time in a row by The Intercontinental Group of Department Stores (IGDS, for short)—a group of international stores that then-included 30 members from 30 different countries around the world. Fast forward six years, and Selfridges has maintained that same title for a total of 8 straight years, having been awarded the distinction again at the IGDS summit in London this past week.
Every other year, the IGDS holds the summit attended by over 380 retail execs where they award various accolades and discuss the future of the department store retail business. The award criteria represents the organization’s biggest priorities, which include a “strong profile, successful development and execution of products, stores and service innovation strategies, delivery of outstanding in-store experiences, excellent customer service, and strong financial performance,” said Selfridges’ owner Galen Weston in 2012.
“We are thrilled to have Selfridges recognized again as the best department store in the world,” said Anne Pitcher, Selfridges managing director at the summit. “This award is a huge honor and perfectly timed, as we near the completion of our transformation program for Selfridges London.”
So far this year, that transformation program has been wildly successful, as it aims to explore and dissect the meaning of “modern luxury.” The program has included a store-wide campaign with exhibitions, pop-ups, and small-batch capsule collections with designers like Michele Lamy and A.F. Vandevorst.
The department store is bringing the idea of modern luxury to life in the pages of it’s new poster-size zine called “Radical Luxury Issue 1.” The zine was created to take the campaign and transform it into a physical conversation piece that will hopefully spark further discussions over what modern luxury means in today’s society.
The zine features highlights of the retailer’s fall collections, through the lens of 120 different creatives and writers (including the likes of Brit designer Charles Jeffrey, Virgil Abloh, and Hans-Ulrich Obrist, artistic director at Serpentine Galleries) who all contributed to the publication.